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Enrollment and Student Services Specialist

Western Michigan University Cooley Law School seeks an Enrollment and Student Services (ESS) Specialist for its Lansing campus. The successful candidate provides support and assistance to the Assistant Director of ESS; greets students and visitors; schedules appointments, tours, and class observations; provides faculty with support with classes and learning management system (Canvas). Also, assists with note taking accommodations, serves as switchboard backup, and assists others as assigned.

Qualifications: High school diploma required, associate degree preferred; or one to three years of related experience and/or training; or equivalent combination of education and experience. This position requires a minimum of one to three years of related experience; experience in an academic setting preferred.  Excellent computer skills including Microsoft Office Suite; knowledge of software applications like course management system (Canvas), student information database (CAMS), web conference/videoconference (WebEx), and intranet (Connect); excellent customer service; strong oral and written communication skills; strong organizational skills; ability to multitask and work in a highly professional environment; ability to work effectively with students, and employees; occasional evening and weekend hours required; and, openness to diverse, multicultural environment and working with a broad range of individuals.

Please send a cover letter and resume via email by May 13, 2022 to [email protected]. Please include “ESS Specialist” in the subject line. Ms. Viktoria Metcalfe, Human Resources Generalist, Western Michigan University Cooley Law School, 300 S. Capitol Ave., Lansing MI, 48933.  We are an equal employment opportunity employer.