FAQs for Incoming Students
Please read this information carefully, and keep it for your records.
- Tuition on my award letter is based on 9 credits, but I’m taking 12 credits, what do I need to do?
- I applied for $20,000 in my graduate plus/private loan, and you only certified $9,000, why?
- I just received a bill in the mail, and it says I owe the school by X date. I have received an award notice and/or a disclosure statement from my lender, my aid will not be in until after the tuition due date. How am I supposed to come up with all that money?
- When can I expect my refund check?
- When can I expect my refund check my second term?
- When can I expect my refund check my third term and beyond?
- How will I know exactly when my loan money is here?
- How do I receive my refund check?
- Does Cooley offer book vouchers? How do I pay for my books?
- How do I defer my loans from another school?
1. Tuition on my award letter is based on 9 credits, but I’m taking 12 credits, what do I need to do?
If at any time you are doing more or less credits, all you need to do is let us know, via email ess@cooley.edu, and we will adjust you budget accordingly.
2. I applied for $20,000 in my graduate plus/private loan, and you only certified $9,000, why?
Any and all combined aid cannot exceed your total budget. The amount was reduced because that was the eligibility remaining in your total budget. Please review your personal budget and expenses against what the school allows to ensure that you can live within your means
3. I just received a bill in the mail, and it says I owe the school by X date. I have received an award notice and/or a disclosure statement from my lender, my aid will not be in until after the tuition due date. How am I supposed to come up with all that money?
If you are going to be paying by cash, then you need to have your bill paid by that date. If you are receiving loans, and you owe a balance after your loans come in, then the balance is due by that date. If you are receiving loans, and it covers your balance, your tuition is deferred until your aid comes in.
4. When can I expect my refund check?
As long as all documents are received and completed, including TMCLS receipt of your official transcript posting your baccalaureate degree, a new student can expect the proceeds from the loans in approximately week 2 or 3 of the term. The best way to avoid any unnecessary financial stress is to have budgeted at least one month of living expenses out of pocket.
5. When can I expect my refund check my second term?
All second term student aid is held until grades are officially received from the Registrar’s Office. Proceeds can be expected in approximately week 6 of the term. The best way to avoid any unnecessary financial stress is to always have budgeted living expenses for at least two months.
6. When can I expect my refund check my third term and beyond?
Financial Aid is available at the beginning of the term as long as you are in good academic standing (2.00 GPA and above) and meet all other eligibility requirements.
7. How will I know exactly when my loan money is here?
A: You will receive an e-mail to your Cooley student account when funds have come in. This e-mail details how to receive your refund check if applicable to you.
8. How do I receive my refund check?
If you have signed up for direct deposit, your refund will be electronically sent to your bank.
If you did not complete a direct deposit form, then a check is mailed to your address on file.
Please contact the Business Office at businessoffice@cooley.edu to complete the necessary form or you may download the Direct Deposit Form from the Cooley website.
9. Does Cooley offer book vouchers? How do I pay for my books?
We do not have book vouchers. You will have to pay for your books out-of-pocket until your aid comes in and is made available to you. All required classes text books are available at the Cooley Library for use if you are unable to purchase your books before your aid is made available to you.
10. How do I defer my loans from another school?
The Registrar's Office completes in-school deferments. Cooley reports to the National Clearing House student enrollment status the first Friday of each month during the term, but if you have a deferment form to be completed, forward it to the Registrar's Office. If your payment is due in the first month of the term, you will need to make your payment, and the following payment should be deferred. Check with your lender to verify that your loans are deferred before you stop making payments.
